What Ewashi MDR Delivers
Ewashi manages the entire incident lifecycle on your behalf — from initial detection through containment, eradication, and post-incident monitoring. You gain enterprise-grade security operations without the overhead.
24×7 SOC Coverage
Continuous monitoring and response across all time zones. Ewashi's security operations centre never closes, ensuring threats are addressed immediately regardless of when they occur.
Threat Hunting & Intelligence
Proactive hunting using global threat intelligence combined with regional ASEAN attack patterns. We identify suspicious activity before it becomes a full incident.
Alert Triage & Investigation
Human-led analysis separates genuine threats from false positives. Ewashi analysts investigate, correlate, and prioritise alerts so your team focuses only on what matters.
Containment & Eradication
Rapid response using pre-approved containment actions. We isolate affected systems, stop malicious processes, and eliminate threats to prevent further damage or lateral movement.
Root-Cause Analysis
Detailed investigation into how incidents occurred, what was affected, and business impact. You receive clear explanations, not just technical logs.
Reporting & Portal Access
Monthly service reports plus real-time access to the MDR portal. Track incidents, review analyst actions, and demonstrate security posture to stakeholders and auditors.
Why ASEAN Organisations Choose Ewashi
Regional MSSP, Global Security
Ewashi operates across ASEAN with deep understanding of regional business realities, backed by Bitdefender's global threat intelligence and enterprise-grade security platform.
Single Point of Accountability
One partner owns the entire service delivery — configuration, tuning, monitoring, investigation, response, and reporting. No finger-pointing between vendors.
Operators, Not Just Technology
Ewashi doesn't just provide tools. We operate the security platform, manage the alerts, respond to incidents, and deliver ongoing service improvements on your behalf.
ASEAN Operating Context
We understand lean IT teams, budget constraints, regulatory pressures, and the challenges of operating across Singapore, Malaysia, Indonesia, and broader ASEAN markets.
Bitdefender provides the security platform and threat intelligence. Ewashi owns service delivery, ensures operational excellence, and acts as your dedicated security operations partner.
Deployment & Integration
Ewashi MDR integrates seamlessly into your existing environment with minimal disruption to operations. We handle configuration, tuning, and ongoing management.
1
Week 1: Planning
Security requirements review, scope confirmation, and deployment planning with your IT team.
2
Week 2: Deployment
Bitdefender agent deployment across endpoints, initial configuration, and connectivity verification.
3
Week 3: Tuning
Environment-specific tuning to reduce false positives and align detection rules with your operations.
4
Week 4: Go-Live
Full 24×7 SOC coverage begins. Portal access granted, escalation procedures confirmed, service reporting initiated.
Ongoing Service: Ewashi continuously tunes detection rules, updates threat intelligence, reviews monthly metrics, and adjusts response procedures to ensure optimal performance.
No Infrastructure Required
Ewashi provides the security platform, SOC operations, and analyst expertise. You maintain existing IT operations whilst gaining enterprise-grade detection and response capabilities.
Monthly subscription pricing covers platform licensing, 24×7 monitoring, analyst time, incident response, and reporting — with no capital expenditure or long-term commitments required.
